Windows Live Messenger     Ebooks     Movie Torrents     Game Torrents     Contact Me      
 
Audio / Video / Webcam problem using the new Windows Live Messenger 9.0
                                                                                                                                        
Error Messages:
 
- You can hear your contact but they cannot hear you.
 
- Can't activate or can't open the Auto Tuning wizard.
 
- Messanger not available. Error number 0x8ac70004, 0x8AC70202 or 0x8ac70013 appears.
 
- We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
 
- Messenger cannot find webcam or sound card
 
Reason:
 
  McAfee Site Advisor is blocking the audio/video feature of Windows Live Messenger 9.0
 
 
Resolutions:
 

McAfee recommends that you upgrade to one of these versions - McAfee SiteAdvisor versions 2.9.256xxx and 2.8.306xxx.

 

 

To verify what version of SiteAdvisor you have installed:

 

1. Open your web browser (Internet Explorer or FireFox).

2. Click the drop-down arrow beside the SiteAdvisor icon in your web browser toolbar. Then click About.

3. Use the first two digits to determine your version number. For example, if the full version number is 2.9.242, then you have version 2.9. If you have version 2.6 (in FireFox, the version may display as 26), upgrade to 2.8 or later.

 

If you are temporarily unable to upgrade, McAfee recommends that you configure “SiteAdvisor” to stop monitoring Windows Live Messenger.

 

Note: For more information regarding the McAfee SiteAdvisory update, visit http://service.mcafee.com/faqdocument.aspx?id=TS100601

 

To stop the SiteAdvisory feature of McAfee:

 

XP:

 

Be sure that you are logged in as an administrator on your computer in order to accomplish these steps.

 

1. Navigate to the following folder:

C:\Program Files\McAfee\SiteAdvisor

2. Right-click on the file sasets.ini and choose Open With, then select Notepad.

3. Locate the section titled [msnmsgr.exe].

4. Change Enabled=1 to Enabled=0.

5. Click File and select Save.

6. Close sasets.ini and restart your computer for changes to take effect.

 

Vista

 

1. Click Start, type notepad in Start Search box.

2. On the list of programs shown, right-click Notepad, select Run as Administrator.

3. Click File, click Open, copy and paste the following text:

C:\Program Files\McAfee\SiteAdvisor in File name box and click Open.

4. Open the sasets.ini file.

5. Locate the section titled [msnmsgr.exe].

6. Change Enabled=1 to Enabled=0.

7. Click File and select Save.

8. Close sasets.ini and restart your computer for changes to take effect.

 


 

         

 

 

 

 

Popular Posts

 

 81000306 or 81000301

 8100030D

 80072745 or 80072746

 80048416

 80072EFD or 8004840F

 80072EE7 or 8004840a

 80004005

 81000378

 80040111 or 80040154